Sona Web

Web Copywriting | SEO | Media Training

Sona Web - Terms and Privacy Policy PDF Print E-mail


1. Contract

1.1 A contract is made between Sona Web Limited - a company number 6765267 registered in England and Wales, with a registered office at 3 Holt Park Vale, Adel, Leeds LS16 7QX, UK ("The Company") and the company, partnership or individual named at registration ("The Customer").

1.2 Terms of the contract will not be changed unless authorised in writing by a Director of The Company.

1.3 The Company may offer a quote in UK pounds sterling to The Customer. Should any subsequent work be required of The Company a quote may be changed accordingly.

1.4 A 50% deposit for any work to be undertaken may be requested by The Company

1.5 The balance must be settled within 21 days of invoice

1.6 Preferred method of payment to The Company is by BACS. PayPal and cheques are accepted. Details will be given by The Company to The Customer

1.7 The Company does not offer credit to The Customer

1.8 The Company will undertake work as soon as possible as agreed with The Customer and will update The Customer of any delays or changes in timescale for completion

1.9 Any work by The Company is explicitly for the publication or website as set out in the contract with The Customer. Any work completed by The Company should not appear on publications or websites they were not intended to

1.10 Services are described as accurately as possible and may be dependant on third-parties such as search engine approvals for SEO work

1.11 Sona Web Limited reserves the right to use any work undertaken for The Customer for its own marketing purposes

1.12 The Company may make reasonable amendments to work at their discretion as detailed in the contract with The Customer

1.13 By agreeing to these terms and conditions your statutory rights are not affected. Sona Web Limited reserves the right to amend or update these terms and conditions

1.14 Any work by The Company shall not be rejected for the following reasons - 
Copywriting: on the basis of amendments, style, editing or circumstance.  
SEO: No immediate improvement of search rankings or failure of third-party search engine or directory to list Customer website. Customers should be aware there is no overnight solution and results can take days, weeks or months
Website Reviews: Findings of any review or recommendations.
Social Marketing: No immediate improvement in friends, followers or traffic

2. Sona Web Limited (The Company)

All material including copy and images on remain the property of The Company and shall not be reproduced by any third party.

Sona Web Limited cannot be held cannot be held responsible for the accuracy of any of website content provided by The Customer.

The Customer will be responsible for the content of their pages to ensure they do not violate UK or any other laws that are applicable.

The Company cannot guarantee any search engine or internet directory will list The Customer's website if submitted by The Company and accepts no liability or responsibility for this.

The Company will not be liable for any loss in earnings or damages suffered by The Customer or any third party from any written, technical or other work it provides.

The Company takes great care when providing technical work, including updates via FTP, but cannot be held responsible for problems caused by third party software and accepts no responsibility for loss of content or earnings.

The Company will not undertake any inappropriate or illegal work for The Customer.

3. Retainer of services

Sona Web Limited (The Company) may enter into a retainer of services as agreed with The Customer.

The services provided by The Company will be set out and agreed with The Customer at the start of the contract. All fees will be agreed in the contract and will not be amended.

The retainer of services runs from each calendar month and lasts for the duration of that calendar month, with the Customer invoiced at the start of that month for the services.

The Customer or The Company can choose to terminate the retainer at any time in writing, giving one month's notice. The Customer will be liable for any outstanding charge.

Any of The Company's other services are not part of the retainer unless agreed with the Customer at the start of the contract.

4. Sona Web Blog

Sona Web Ltd reserves the right to edit, amend or delete comments which are spam or promote malicious sites. There is no guarantee a blog post will be published and the poster may not be notified.

Privacy Policy

We will not give out your contact details or details of contracts to third parties. Contact details submitted to us via the contact form or email methods are only used for the reasons you stated when your provided it.

We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

When you give us information about another person, you confirm that they have appointed you to act for them and to consent to the processing of their personal data.

Any information given to Sona Web Limited will be treated in the strictest confidence, this includes sensitive data, FTP details and passwords.

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